FAQ

Frequently Asked Questions

How do I track my shipment?

Enter your tracking number on our tracking page to see real-time updates.

What is the delivery timeframe?

Express: 1-3 days | Standard: 5-7 days | Freight: 10-15 days

Are shipments insured?

Yes, all shipments are insured. Additional coverage available for high-value items.

How do I calculate shipping costs?

Contact our sales team for a customized quote based on your shipment details.

What items cannot be shipped?

Hazardous materials, illegal substances, and perishables without proper packaging are prohibited.